1. Who We Are

PrimeFuel Distributors Limited ("PrimeFuel", "we", "us", "our") is a company registered in England and Wales under company number 16774977. Our registered address is 25 Centurion Way, Clitheroe, England, BB7 1FU.

We are the data controller for personal data collected through this website and in connection with our business activities.

2. What Data We Collect

We may collect the following categories of personal data:

Contact information: name, email address, telephone number, company name
Enquiry information: details of fuel requirements and messages submitted through our contact form
Technical data: IP address, browser type, operating system, pages visited (collected via cookies and server logs)
Communication records: records of correspondence with us by email or telephone

3. How We Use Your Data

We use your personal data for the following purposes:

To respond to enquiries and provide information about our services
To manage our business relationship with you or your organisation
To fulfil contractual obligations where a supply agreement is in place
To improve our website and services
To comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases:

Legitimate interests: responding to business enquiries and managing our commercial relationships
Contract performance: where processing is necessary to fulfil a supply agreement
Legal obligation: where we are required to process data to comply with applicable law
Consent: where you have provided explicit consent, such as for non-essential cookies

5. Cookies

Our website uses cookies to improve your browsing experience. We use the following types of cookies:

Essential cookies: necessary for the website to function correctly
Analytics cookies: used to understand how visitors interact with our website (only with your consent)

You can manage your cookie preferences using the cookie banner displayed on your first visit to our website. Your preference is stored locally on your device.

6. Data Sharing

We do not sell your personal data. We may share your data with:

Service providers who assist us in operating our business (e.g. email hosting, website hosting), under appropriate data processing agreements
Professional advisers (legal, financial) where necessary
Regulatory authorities where required by law

7. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry data is typically retained for a period of 2 years. Data relating to supply agreements is retained for the duration of the agreement and for a period thereafter in accordance with legal requirements.

8. Your Rights

Under UK data protection law (UK GDPR), you have the following rights:

The right to access your personal data
The right to rectification of inaccurate data
The right to erasure ("right to be forgotten")
The right to restrict processing
The right to data portability
The right to object to processing
Rights relating to automated decision-making

To exercise any of these rights, please contact us at [email protected].

9. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

10. Contact Us

For any queries relating to this Privacy Policy or your personal data, please contact us:

PrimeFuel Distributors Limited
25 Centurion Way, Clitheroe, England, BB7 1FU
Email: [email protected]
Telephone: 01200 600038

11. Changes to This Policy

We may update this Privacy Policy from time to time. The date of the most recent update is shown at the top of this page. We encourage you to review this policy periodically.